Frequently Asked Questions
Have Any Questions?
Feel free to ask any question with us.
What is the shipping and order handling time
Orders are usually processed within 15 business days. Some products, such as pre-orders and customised jewellery, may take longer. We’re continuously striving to get your purchase to you sooner. However, in some unforeseen circumstances, it may take a bit longer. In such cases, we’ll notify you of any delay immediately.
Yes, you can return your jewellery within 30 days of delivery. Returns will only be accepted for unused products returned with the original invoice and packaging. Please send the product, packaging and invoice
Do I need to register to be able to shop at gunjanfashion.com?
However, we strongly recommend that you register on gunjanfashion.com as it makes your checkout faster, allows you to track your order, save products that interest you to a wishlist (which you may access at a later time) and provides a better shopping experience. If you would like to register
I dont remember my password. What do I do?
You can enter your e-mail address and click on the “forgot password” link in the login page and we will e-mail you a system generated change password link to your registered email address. However, you should set a new password.
Can I edit my personal details?
You can edit your personal details by accessing the “edit details” section in Personal information section
Can I have multiple accounts linked to the same email ID?
No, you can have only one account linked to a single e-mail address.
Are the personal details that I have shared with you secure?
We understand that your privacy is important to you and we respect that. We ensure you that we will maintain complete confidentiality of the details that you have shared with us.
Where do you deliver within India?
We deliver to all over cities within India. If there is no courier service available in your area/city, we apologize for the inconvenience caused.
I live outside India. can I order for something to be delivered in India?
Yes, you can order for something to be delivered in India as long as you provide a valid shipping address within India. Also, kindly note that we deliver only to selected cities within India. To check whether we deliver to your desired area/city kindly enter your pincode in the product page/shopping cart page/checkout page.
Do I need to pay shipping delivery charges?
There are no shipping/ delivery charges within India. For information on shipping charges for international orders please see the Shipping and Handling Charges section under Shipping Policy section